At Al-Zahra ENT Hospital, we are committed to protecting your privacy and personal data in accordance with Saudi Arabia's Personal Data Protection Law (PDPL).

Information We Collect

We may collect the following information when you use our website or services:

• Personal identification (name, email, phone number)
• Medical history and health information
• Appointment booking details
• Website usage data and cookies

How We Use Your Information

Your personal information is used to:

• Process appointment bookings and provide medical services
• Communicate with you about your healthcare
• Improve our services and website experience
• Comply with legal and regulatory requirements

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your language preferences
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website.

Preference Cookies: Remember your settings and choices (such as language).

Your Rights

Under Saudi Arabia's PDPL, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing

Contact Us About Privacy

If you have questions about our privacy practices or wish to exercise your rights, please contact our Data Protection Officer at privacy@alzahraent.com.sa or call +966 14 845 0000.

Last updated: April 2026